Is there a way to allow userID search in assystNET to avoid choosing the wrong user? Currently, when you fill out a form in assystNET, the Affected User is auto-populated to the reporting user. When you change that, it is based off of name, not userID. Is there a way to change that so when choosing an Affected User’s name, it also shows their UserID associated with that name? When you click on the search magnifying glass, there are criteria options, but UserID is not one of them. Is there a way to add UserID there as well?
Hello,Does anyone know how far back the “Open in my Name” and the other choices go? Does it hold a certain amount of days? Is there a way or place to change that or search for that information? I checked the wiki and also the System Parameters but couldn’t locate the time frame of held information.I have a colleague requesting this information as they will be doing a presentation and wants to tell clients how far back users can see the progress.Thanks in advance
I have a lookup filter expression in one of my forms -- “from item as Item where Item.product.productClass.shortCode in ('name of SVD', 'area')” We recently upgraded to 11.5 and in this version, the Program/Area (renamed Item to Program/Area) is auto-populating and it shouldn’t be. I would like to have it show blank on the assystNET form as well as in assystWEB. This didn’t occur in our previous version 11.1 Is there a way to do that in this version? I’m not sure why the upgrade changed it. Thank you in advance
Hi,Is there a way to print processes created in Process Designer v. 11.5? The older versions allowed you to view the whole process including sub-processes and expand all stages and tasks. The new version doesn’t allow any of that nor can I print. Does anyone know how to do that? I tried to print but it doesn’t seem to work, the process barely shows in the orientation landscape either. I had to scale it down to 70 to actually see it on the paper if printed. Thanks in advance
Hello,I created an html formatted email but when the email notification comes in via Outlook, all the html code shows and none of the formatting. Any idea how to get it to come through. We are using assyst 11.5.We currently use .txt files and I’m trying to get it to look nicer, insert links etc.Thanks
I’ve created a user alias and need to restrict some of the service catalogues. I created a customized homepage in assystNET to show only the service offering they will need. (this is all because of privacy issues) I’d like to remove the view of the services within the menu but if I can’t remove just one option, the whole menu is fine. It should be based on the user alias I created. Is there a way to do that? If so, how?
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