Hello,
Does anyone know how far back the “Open in my Name” and the other choices go? Does it hold a certain amount of days? Is there a way or place to change that or search for that information? I checked the wiki and also the System Parameters but couldn’t locate the time frame of held information.
I have a colleague requesting this information as they will be doing a presentation and wants to tell clients how far back users can see the progress.
Thanks in advance
Hello Christal,
Are you talking about an Event monitor in your own system or our IFS Self-Service Portal?
If this is in your assyst implementation, you can check the search criteria selected for the Event monitor
Run the Query in assystWeb - b You are the owner of the query or that assyst user is set as a custom alias on your assyst user record ]]
Click on the Query icon
On the Main tab, you can check the Date logged or any other search criteria set up .
A star is displayed on the tab(s) where search criteria have been selected.
See our Wiki documentation : https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Event_Search_Form
I hope this helps,
Kind Regards,
Caroline
Thanks for your answer Caroline, but I mean on the assystNET self-serve portal.
Hi Christal,
Event monitors available in assystNET are created in assystWeb.
To check what are the search criteria set, you need to log into assystWeb.
Self-Service Mobile Portal - Searching for Events - assyst11-6Wiki (axiossystems.com)
Kind regards,
Caroline
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.