We need to allow unauthenticated access to the IFS Assyst knowledge base. Right now, only logged-in users can access it. This is a problem for new users who need to register and learn the tool.The information needed for registration is stored elsewhere, making it hard to maintain and access. This setup creates a barrier for new users and hinders the efficient use of our knowledge base.Allowing unauthenticated access would improve the user experience and help keep our knowledge base up-to-date. Please consider this change.
Change the survey form so that it is possible to customize responses by applying Net Promoter Score for example or customized responses in addition to the possibility of expanding the number of responses showing or not according to the customer's choices
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