Unauthenticated Access to IFS Assyst Knowledge Base

  • 9 January 2024
  • 1 reply
  • 36 views

Badge +3

We need to allow unauthenticated access to the IFS Assyst knowledge base. Right now, only logged-in users can access it. This is a problem for new users who need to register and learn the tool.

The information needed for registration is stored elsewhere, making it hard to maintain and access. This setup creates a barrier for new users and hinders the efficient use of our knowledge base.

Allowing unauthenticated access would improve the user experience and help keep our knowledge base up-to-date. Please consider this change.


1 reply

Badge +4

Hi Alessio,

What you are trying to do is not currently possible however it is a good suggestion for an improvement.

You can log your suggestion in the ideas area below and this will allow the customer community to see the suggestion and comment/vote on it.
https://community.ifs.com/ideas

Before saving your idea, enter "assyst" in both the Product Area and Tags fields, to ensure that your idea is registered under the IFS assyst category.

Kind Regards,

 

Gary

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