Unauthenticated Access to IFS Assyst Knowledge Base - Idea

  • 25 January 2024
  • 1 reply
  • 55 views
A
Rank
Badge +3

We need to allow unauthenticated access to the IFS Assyst knowledge base. Right now, only logged-in users can access it. This is a problem for new users who need to register and learn the tool.

The information needed for registration is stored elsewhere, making it hard to maintain and access. This setup creates a barrier for new users and hinders the efficient use of our knowledge base.

Allowing unauthenticated access would improve the user experience and help keep our knowledge base up-to-date. Please consider this change.

1 reply

C
Rank
Userlevel 3
Badge +12

Hello Alessio,

Our Knowledge base is integrated into the Community platform we use. Registration is required as the information under Knowledge and Ideas is limited to Customers and Partners only.

You can find our main assyst documentation on the assystWiki, without the need to register: assyst11-7Wiki (axiossystems.com).

Thank you for your feedback. We might consider the possibility of extending certain information to non-registered users, but this will need to undergo a thorough review at a later time.

 

Kind Regards,

Caroline

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