I can see on the Resource Gantt chart in PSO, there is an option to add additional Custom Columns, including Additional Attribute. What is the source of that column and how do you specify it? Are the Additional Attribute from the Resource Attributes? Is so, how do you format the expression to display the desired attribute? Trying add data here using Custom Columns, Additional Attributes.Are these Resource Attributes the source for Additional Attributes?
We recently upgraded our PSO instance to the latest version, and now, on screens like the Planning Resources screen, the time zones listed as local times / geographic location ex. America/Los_Angeles) as opposed PST (Pacific Standard Time).How can I change the time zone format back to using PST, MST, CST, EST, etc.…?
Is there a way to schedule virtual service jobs (phone call)? i.e. How can we schedule jobs through the Appointment Booking screen in FSM, where the job has a duration (ex. 30 minute job duration), but don’t need to calculate or include travel time, such that the jobs are scheduled back to back?
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