Hi, we have enabled Grafana in IFS Cloud using the IFS documentation, but other than this introduction https://docs.ifs.com/techdocs/21r2/020_installation/010_installing_fresh_system/030_preparing_server/56_metrics_monitoring/ there doesn’t seem to be any overview of the existing dashboards and how to interpret them. Currently, the Grafana experience is very overwhelming and it is hard to understand how to use the different dashboards to find relevant information. Are there any additional guides about Grafana, and how to interpret the different IFS Cloud dashboards it comes with?
Hi, we are trying to test MWO Maintenance in our development environment. However, when trying to sign in to the IFS MWO Maintenance application using Android, we get the following error:AuthorizationException: {“type”:0,”code”:3,”errorDescription”:”Network error”} We are able to sign in using the Windows app store app on a laptop, and we can also sign in to IFS Aurena from the mobile phone, but only the MWO app on phone results in this error. We have followed the instructions found here Mobile Work Order - Technical Documentation For IFS Cloud. We have IFS_aurena_native and IFS_aurena_native_services IAM Clients defined.Looking at the Aurena Login Events page, we can see that when trying to sign in using the mobile app, we get a LOGIN and LOGOUT_ERROR rows. Looking further, in the ifsapp-iam pod logs we can find the the LOGOUT_ERROR gives the error “invalid_token”. How do we fix this invalid_token issue? It’s very confusing since Aurena still seems to work fine on mobile phone. The Cl
Hi, We have made some customizations for APPS10 using the IFS Developer Studio, and can deploy these without error to our development environment, using the Developer Studio’s built-in Deploy logic. Now when we would want to deploy a delivery to a test environment, we have tried to follow the following steps of Creating a delivery: https://docs.ifs.com/techdocs/Foundation1/020_installation/030_patching_system/010_preparing_delivery/Everything else seems clear in these instructions, but we don’t understand the following step: Fetch the deploy.ini files for the components in the delivery and include them among the other files. The deploy.ini file should be placed on the top level for each component. From where is this deploy.ini file supposed to be fetched or generated? Or should we be able to manually write such a file for each component that has been customized?
Hi, we are trying to install IFS Cloud as a remote deployment option. We have 2 servers Ubuntu 20.04 and Windows Server 2019. The Windows server has a oracle database installed with a dump from customer’s APPS8 environment, and all the artifacts downloaded from Lifecycle experience. When running the main.ps1 script, we are running into some connection errors for the Ubuntu server:If we leave the ManagementServerIP in main_config.json empty, the main.ps1 returns following errors during execution: Error: Kubernetes cluster unreachable: Get "https://<server_ip>:16443/version?timeout=32s": dial tcp <server_ip>:16443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. If we give the Windows Server IP in the main_config.json, the main.ps1 execution finished without error, but afterwards all kubectl commands return the following error (
Hi, we are trying to set up AD synchronization to a customer’s IFS APPS10. The connection however returns the error Simple bind failed: Now there is a thread about this we found (Certificate LDAPS for Active Directory IFS 10 | IFS Community), that suggests the following: 1. because SSL is not working.=> We have installed the LDAP server’s certificate on the IFS server and we also followed this document Secured Communication (ifs.com) to install the certificate to a java truststore following the section Importing a certificate to a 3pp java truststore.2. because the password entered is wrong.3. because the port is not open.=> We have tested the connection successfully using Microsoft’s ldp.exe, so the port and credentials are correct.
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