Dear Experts,I'm requesting assistance in addressing an issue that our IFS Customer has brought to our attention.Issue : Users don't receive notifications for tasks they assigned to themselves [Tasks related to a specific object Purchase Order, Customer Order, Shipment etc.]* When creating and assigning the task to yourself, there is no notification that appears in the right corner of the screen. * But when creating and assigning the task to another user notification will be sent to the user. Customer Application and Version: IFS CLOUD 22R2SU5With these observations in mind, I would appreciate your insights on the following queries: Is this behavior following accepted standard behavior ? Please advise of any practical ways that those initiating the task, even when self-assigning the task, could also receive notifications.I am looking forward to receiving your invaluable comments and guidance on this matter.Warmest regards,Shafraz.
Hello Experts,Please assist me in resolving this issue for a 21R2 customer.A customer is experiencing difficulty updating a PO Reference in the Manual Supplier Invoice Window.This problem occurs only for the German language; all other languages' PO reference updates proceed normally.When updating and saving the PO reference, the user receives a error for a specific language (German).I've also attached a document from the case.Please share your knowledge of this Error Message. {“error when serializing content”.}
We recently received a report from one of our customers regarding a critical issue in their production environment concerning a user.it appears that the issue is linked to the maximum number of roles enabled, reaching a limit of 148. Solution: I suggested to the client that reducing the MAX_ENABLED_ROLES to below 148 could resolve the problem.Problem: customer has expressed difficulty in reducing the assigned roles for this particular user.They've explained that current role structure involves end user roles, each linked to various functional roles. Changing these end user roles would impact multiple users, making it an impractical solution. Question:Please can I know is there any alternative solutions beyond maintaining the role count at 148?(Some IFS users have encountered difficulties with this limitation, and we are keen to find a workaround that ensures both functionality and flexibility.) Best Regards,Shafraz Mohamed
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