Final matching has been done for the transactions before that specific date. Once the rollback final matching through ‘Bank Statement reconciled transactions analysis’ screen, those transactions were visible in ‘automatic transactions matching’ screen. Rollback should be started from the latest reconciliation ID of the cash account. If not, it will show an error like below.
As further Investigated, final matching has happened for 2 cash accounts, and it has been rolled back later.Normally once performed a final matching, reconciled ID will be created and once it rolled back, reconciled ID will be removed.In this case, we noticed that reconciled ID has not been removed from Back-End although the final matching has been cancelled. But in front-end reconciliation ID is not visible since it’s cancelled. (Refer below 2 screenshots)Suggested below solution and it worked. Cancel the mixed payment. (Cancelation should be done for same period)Go to ‘Automatic transaction matching’ window and create a transaction by selecting related bank transaction line and approve it. (Re-creation should be done for same period) Then check in automatic transaction matching screen whether cash transaction is visible.
Hi @Thomas PetersonMissing cash transactions in ‘automatic transactions matching’ are created through mixed payment. Not Manual entries. BRXitLakshM
Hi @Zuha Samsudeen - Yes, I tried that, and automatic matching has not been happened.
It’s worked. Thank you 😊
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