Hi Reid,I give you more detail in the joined document, for a Customer Support (It’s the same behavior for a Service Order). In fact the error message “start date cannot be in the future” happens only if the start date in the customer local hour is the next day compared to the actual day of our time zone.Thanks
Thank you Phil, I will submit a ticket. Best regards.
Hi Reid, thanks for your answer.If you know other cases where the activity “Estimated_dt” is automatically updated by Alliance, tell us, our customer asked us about it.ThanksPhilippe
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