@Imal Thiunuwan just checked and the other instances that are running are for PSOCDB and TASCDB that are fine and are using minimal resource. Thanks
Hi @Imal Thiunuwan I have just ran the stats pack and I cant see Top Consumers, I can only see Top Timed events? also there should only be the one Instance on this server, I am going to look at that now. Thanks
Hi @sutekh137 I can run a statspack and see whats running from the server, and yes this is the DB server, the Middleware is separate. Thanks
Hi @Himasha Kapugeekiyanage They have been there for around 2 weeks and not shifted, and yes a complete server restart has been done a couple times. Thanks
Hi, just checked the entities, and there isnt any custom fields connected to them.
Hi, Two of them seem to be taking over 20 mins each Thanks
Hi, yes sorry this is now activated, and this is the logs, seems to be stopping on “Synchronizing entity CustomerInfoContact” Thanks
Hi, just checked the device logs and im getting this error “I 25/02/2021 09:58:38 RequestingInitializationE 25/02/2021 09:58:39 <Ifs.Cloud.Client.Exceptions.CloudException><Message>Initialization already in process</Message><StackTrace> at Ifs.Uma.Startup.Win!&lt;BaseAddress&gt;+0x1714177--- End of stack trace from previous location where exception was thrown --- at SharedLibrary!&lt;BaseAddress&gt;+0x4d5c60 at SharedLibrary!&lt;BaseAddress&gt;+0x4d5be8 at SharedLibrary!&lt;BaseAddress&gt;+0x4d5ba7 at Ifs.Uma.Startup.Win!&lt;BaseAddress&gt;+0x1714703 at Ifs.Uma.Startup.Win!&lt;BaseAddress&gt;+0x17148df”and in the logs on the installed app device, this is the last log got what runs Thanks
Hi ive checked these and cant see anything out of the ordinary, apart from it is initializing, even though my mobile client isnt open, i tried the Dummy and i am getting the same error. iv tried deactivating the device and starting again but i end up getting the same error.Thanks
the only error that is showing is a timeout error “Error - DEQTIMEOUT: Timeout [360 sec] occured while waiting for invoke response.” Thanks
It just does the same, goes green for about 60secs and then straight back to failing.
Hi, I have tried to access the videos but still not able to get access. Thanks
Hi, just came across this as i am having the same issue, was this fixed? Thanks
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