Thank You @Lee Pinchbeck
Hi @Anjula Priyanath , Thank you !. It is true that the installation guide mention it as Windows 10.According to the below post, ‘It is usually around 6 months following an OS release that IFS provide a confirmed version for its support’.Since, it has already been over 6 months after Windows11's release, just needed to confirm the compatibility. Best Regards
Hi Thomas, This is only a suggested possibility that you can simply implement and test to achieve your requirement. Best Regards
Hi @didous ,Yes, the sync cycle only runs when the app is in the foreground, unless Push Messaging has been enabled and configured to send silent push messages to trigger background sync. The MOBILE SILENT PUSH Scheduled Process needs to be activated for background sync to function on a timed basis. RnD have released a mobile messagingguide document with Update 10. I have attached the document here for further reference. If the messages are stacked in the sync queue due to a system performance issue such as connection issues, the messages will sync to the server when the connection is restored. No initialization is required unless you need to process all sync rules and generate a new mobile database for your device. But if there are delays in the acknowledgement send from the server due to the performance of the server, the messages will not get synced until the acknowledgement is received .Best Regards
Hi @TDCMANIRUL, According to FSM 6.0 release notes, fast mode synchronization has been introduced as an enhancement.Please refer the attached release note. Fast Mode SynchronizationA new enhancement introduces Fast Mode synchronization, which increases the upload frequency from the mobile device to the server. Fast Mode synchronization shortens the sync interval to five seconds when messages are ready to upload. When uploads are complete, the sync interval returns to the value you specified.Fast Mode is disabled when there is no connectivity or sync errors to resolve. Best Regards
Hi @Thomas Widmoser , It seems that there is no baseline functionality to sort the team id as there is no field to track the sequence.Hence, suggesting the below workaround.Add a new column to the Team table using custom metadata (you can use a user_def field) to save the sequence. Insert a new text field to the Teams screen, such that user can enter a sequence number when adding a new team record. Add a primary table constraint to the schedule board screen to sort the team_id using the sequence number. Hope this will help you. Best Regards
Hi @ZRZJOLIVEIRA , It seems that NOT_MONITORED code value is new with FSM 6.7.There is no such code value in FSM 6.6. But available in FSM 6.7 and higher versions FSM 6.6FSM 6.7 Best Regards
Hi @ZRZJOLIVEIRA , OPEN Tasks will not synced to the mobile unless the task is assigned to a technician by setting the person Id. Best Regards
Hi @ZRZJOLIVEIRA , You must turn on sync from mobile Admin screen in order to activate real time sync. You can adjust the sync time interval as well. Given below are the definitions for device initialization and synchronization.Device initialization : Initialization causes the server to process all sync rules and generate a new mobile database for your device. You can choose to initialize your device at any time, for example when you want to force a download of information that is replicated once a day.Real time sync : Synchronization occurs at an interval you specify on the Admin screen of the mobile app, for example one minute. The mobile app queries the server for new information, which then is delivered to the device based on sync rules. Best Regards
Hi @Muthujayashree ,Hope this will help you.https://community.ifs.com/service-fsm-touch-apps-document-management-mwo-mro-pso-43/easy-way-to-customize-ifs-fsm-theme-as-per-customer-branding-2829 Best RegardsNethmi
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
