Even if you schedule the “GL Update” to run as a batch job in the background, it will have the same error in the background job. Background job will not be any faster than the online job, and will be aborted by Oracle at the mark of 30 minutes.Your options are, either to improve the performance to run this job in less than 30 minutes or increase the “Execution time out limit” to sometime more than 30 mins via Reconfiguring the Extended Server as shown in the above link/post…If you increase the time out to be more than 30 minutes, it makes sense to schedule the job to run in background, otherwise you will be stuck for that many minutes ( Ex: 60 mins ), without being able to use your PC or IFS Applications...
When installing IFS Deliveries also, the IFS Installer disables all scheduled jobs and enables all of them at the end of the installation. Sometimes rarely, this may not go perfectly and can have some jobs not enabled even after the IFS delivery installation has finished.
Hi Vishan, is there any way to associate my IFS case with this customer’s? Since our issues are practically identical any solution you provide will likely work for us too. Please contact me directly at mary.mccabe@howmet.com or through my case if you have any tips/feedback. Our users are very frustrated. Hi Mary,We tried following steps at our customer’s users PC, and the issue has not happened for last 3 days.They are implementing these steps in other user’s PCs and waiting another weeks to check if the issue recurs of if this is a stable fix:1. Close all the open IFS applications.2. Open a command prompt and execute the below command.3. rundll32 dfshim CleanOnlineAppCache4. Restart the user’s PC This looks a promising fix so far...
Got it. Thanks!
J_M How would you check that ?Issue here is primarily in IFS Procurement form ( and few other forms too ), and the form freezes, when clicking tabs in the form, opening/creating the form etc.Thanks!
Deleting the entire content of following folders in user’s PC, didn’t help. Errors recurrued.C:\Users\<User_name>\AppData\Local\IsolatedStorageC:\Users\<User_name>\AppData\Local\Apps\2.0 Now trying the following solution: Will update back the results...1. Close all the open IFS applications.2. Open a command prompt and execute the below command.3. rundll32 dfshim CleanOnlineAppCache4. Restart the user’s PC
Hi Mary,Unfortunately, cases can not be associated, and even that would not give you any visibility of the other case.Cases can be associated to a Solution. There is no solution ( like R&D is creating a patch, and when that is done all cases owners will be notified), at present attached to these cases. Very few ( one or two ) other cases reported this issue were caused by “My Start Pages” in IFS Applications 10. Start Pages are deprecated in IFS Applications 10, instead "IFS Lobbies" should be used for those purposes. Are your users using “My Start Pages” ? In another case, this was caused by some corruption on downloaded dlls of IFS Applications and IFS Applications cache, on user’s PC.You can clear the those by following these steps:a. Close all the opened IFS applications.b. Open a command prompt and execute the below command.c. rundll32 dfshim CleanOnlineAppCached. Restart the user’s PCYou may try above.Regards,-Vishan
Update: I went through the custom object information customer provided form their PROD. They do not have duplicate “source keys” in there, so this issue seems not likely a “custom Object” issue for my customer. Further investigating…-Vishan
Hi Mary,No the case I have for our customer is not yet resolved. Our customer is also on UPD11 so does have the patch.I just received information on custom objects in customer PROD from customer after many days I requested it. I will go through them and investigate in the light of custom objects and will provide an update if I find something valuable or find a resolution to this.Regards,-Vishan
One of our NA customers has quite a similar error situation. They are on APP10 UPD8. It’s happening primarily in IFS Procurement clients:I’m trying to find the cause/solution for this. Have you been able to find a cause/solution for your issue above? Here’s the Error detail:Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ArgumentException: An item with the same key has already been added. at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway) at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGat
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