Replies posted by Deepali Jain

6 Replies

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Do Gooder (Customer)
Deepali JainDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile | Technician Signature Screen | Can't complete task without signature

There is a correction, we are using DebriefSignature screen not DebriefReview.

7
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Hero (Customer)
7 months ago
D
Do Gooder (Customer)
Deepali JainDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile | Technician Signature Screen | Can't complete task without signature

The screen which we are using is DebriefReview for tech_signature and I have checked all the client scripts nothing is there which sets the field as mandatory.

7
B
Hero (Customer)
7 months ago
D
Do Gooder (Customer)
Deepali JainDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile | Technician Signature Screen | Can't complete task without signature

As above suggested:Nothing happens if, the tech_signature_id required field is not checked. I repeatedly tried to re-initialize the device. I then double-checked while clicking on the complete button, which displays the message "Are you sure you want to complete the task?" and, after clicking "YES," it still prevents task completion without signature.

7
B
Hero (Customer)
7 months ago
A
Do Gooder (Customer)
ATZATZBHAVUKDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

MOBILE | Signature | Complete task without signature - alert

Can someone explain me where the indicated hard coding items that are present in the system for the complete button are?

3
D
Do Gooder (Customer)
8 months ago
D
Do Gooder (Customer)
Deepali JainDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile - Filter and Sort option on screens

@Hasara Gunasiri,This is to inform you that we are not getting the option in the joblist also. So, kindly help us with the step-by-step guidance for it. Thanks,Deepali Jain

3
Shneor Cheshin
Superhero (Employee)
10 months ago
D
Do Gooder (Customer)
Deepali JainDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Is it possible to alter the attachment list screen (AttachmentList) e.g. delete functionality?

Hi @Shneor Cheshin We are using IOS, and after testing the hint as you indicated above, we can confirm that it functions as intended. I appreciate your help.Best Regards

2
D
Do Gooder (Customer)
10 months ago

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