Was this issue solved?We encountered similar case with intercompany invoicing.
Thank you @Technical Outlaws for your response!The mappings cache clearing was the missing key in this case.Too bad it wasn’t included in the instructions itself, but got it now working. Br. Tomi
Hello, One possibility might be that in intercompany order process steps are automated in a way, where the system will create and send the customer invoice before the actual receipt is done. This will lead in a situation where the system won’t automatically match receipt against the invoice. Please check if a separate order type is used for intercompany and if so, which steps are automated. Nevertheless, the easiest solution to tackle this problem is to schedule a background job with Match Invoices with new PO receipts. This would automate the receipt matching for the intercompany invoices with desired interwall, eliminating the need for manual work. Sincerely, Tomi
Hello, Could you confirm that the user has both original and custom items ticked in menu configuration settings?This can be checked by using RMB either on the customer payment or customer offset screen and then select properties->check the menu configurations Both should be selected and apply changes if either one is missing. Regards,Tomi
Hello,If the Project status is <>Closed then please navigate to application “Code part values” and under projects tab search for the particular project ID used in manual voucher. Make sure that the valid until date hasn’t expired. Tomi
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