I have a new user to IFS and they are unable to see the RMB select batch from the customer payment or customer offset screen. Any ideas why? They have the same permissions as their counterpart.
They are able to see select batch on the supplier offset screen.
Not sure what is missing on the customer side.
Hello,
Could you confirm that the user has both original and custom items ticked in menu configuration settings?
This can be checked by using RMB either on the customer payment or customer offset screen and then select properties->check the menu configurations
Both should be selected and apply changes if either one is missing.
Regards,
Tomi
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