Hi @gumabs Thank you for the reply. Yes, we can but customer doesn't want to use cash book for write-off. They also do bulk writes off for ± 4000 customer invoice balances so customer offset window could have been best and we already had this functionality in Apps 10.Regards, Praveen
Hi @GlendaT You can use Instant Invoicing for management charges and customer Setup can be E-invoicing/EDI (Message Code Setup) to create automatically supplier invoice in receiving Company. Regards,Praveen
Hi @david.harmer I had Similar issue for the invoices generated through work task in Maintenance. Those invoice need to credited from where it get generated. Sytem doesn’t allow to create correction/Credit from Customer Invoice window. regards, Praveen
Hi @Chirantha When we do direct debit order , the cutomer invoice already get matched. Then customer receive file from the bank about failed debit order transactions, generally using Exeternal payment interface in IFS. Now those invoices which are failed for collections, system gives option for creating new customer difference Items ( Using MT940 Formats).Customer Requirement is to open the same invoices instead of creating customer difference items since the invoice date and ageing will change on difference items & In customer statement it will show new invoice number rather than showing old invoice which got failed for collelction of payments. Regards,Praveen
Hi @Eranda Do you perhaps know how can i tag Customer Number if the message code is “051 - Remittance credit” for on account payment.I tried with Indetifiers but no luck.Regards, Praveen
Hi Eranda, Thankyou for Very Quick response, i will defiantely check it. regards, PRAVEEN
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