Thank you so much for your explanation. It was very helpful. We were mapping as above, but Customer’s Own ID field was not populated for the ship-to’s.
Found the solution in SYSTEM Parameters.
So happens that some of the cross references were missing. All is well now. Thank you much.
Thank you for your response, William. I can find out if we are using that field for anything and take it from there. I appreciate the time taken to help!
Thank you! This was what I was missing.
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