This can be a permission issue as Enzo has also mentioned as the Scrap parts RMB option is greyed out for many RMAs for this user. It seems the user is not given permission for the RMB option.We can carry out the Scrap function straightaway after releasing the RMA. We don’t need to receive the parts first. Checked this for Int Purch dir and Int Purch transit scenarios as well.
In the authorization routing template, have you entered % for the field Org Code? If not, try after adding it.
I think it’s the normal behaviour of the application to show every location which the part was previously stored even though the quantity is zero. You can filter on hand qty>0 in the search query if showing zero quantity locations is a nuisance.
And you need to set up the parts as well in both sites. If we take an inventory part as an example you need to create it in both sites and for the inventory part you need to have a purchase part in the demand site and a sales part connected in the supply site. Further you need to create a Supplier for Purchase part record in the demand site for the internal supplier. And you can find additional settings for automatic customer order approval in Site window/Sales and Procurement/Message Defaults tab in App10 (Inter-site defaults tab in App9). You can handle the Internal Purchase order and the internal customer order from ‘Supply Chain order analysis’ window (RMB on internal PO line>Supply Chain Order analysis).
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