Question

IFS 8 SP2 Login Issue: System.Net.WebException: The operation has timed out

  • 28 October 2021
  • 3 replies
  • 303 views
A
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Hello,

We are using IFS apps 8 SP2.

While login into application with IFSAPP getting below error. LDAP is configured and all end users are working fine and using LDAP authentication but getting below error intermittently for IFSAPP user (which bypass the LDAP authentication and using database authentication) .

Ifs.Fnd.FndSystemException: Unexpected error while calling server method ClientApplication/IdentifyCurrentUser

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync)
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds, Boolean isWIA) ---> System.Net.WebException: The operation has timed out
   at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpStatusErrors(HttpWebResponse result, Exception innerException)
   at Ifs.Fnd.AccessProvider.FndConnection.GetResponseWithoutPersistencyHandler(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes)
   at Ifs.Fnd.AccessProvider.FndConnection.GetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, Boolean& abandoned, Boolean forcedSync)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync)
   --- End of inner exception stack trace ---

What could be the reason for this issue.

 

Regards.

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3 replies

Manoj Ruwanhewa
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Hi @anonymous ,

This may be a user mapping problem in AD side.

Please double check AD settings and verify configuration compare with  technical documentation 

Also can you try to run a reconfiguration and double the ‘Set Request Limit’ parameters and verify again

 

Regards

Manoj.

~Mano
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Hello Manoj,

 

Thanks for your reply and suggestion. Below are the information regarding our IFS environment.

  1. IFS Application version- Apps8SP2 (So did not find ‘Set Request Limit’ parameter in apps8 weblogic)
  2. LDAP configured (All end users mapped with AD are working fine and able to login in the application without any issue)
  3. Facing ‘Operation time out’ issue with IFSAPP user only because it is automatically bypass the LDAP authentication and use database authentication.
  4. Getting same error if we try to open the application from ifshome with ‘Ifs.Fnd.Explorer.exe’.

we are getting this ‘operation time out’ error intermittently for IFSAPP user only. What could be the reason for the issue.

 

Regards.

P
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HI All,

 

Same scenario for me

I am also facing the same issue.

Can anyone suggest the solution for this.

 

Regards,

Pankaj

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