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Hello. My IFS version is IFS Apps 10 Update 16.

I’m trying to use the “Send Email” action in a report rule to change the default email that IFS sends when you share a Customer Order Confirmation. I can change the Subject and the Body, but renaming the attachment and changing who the email is from is not working. The attachment retains the default name “CUST_ORD_CONF_REP_#####.pdf” and the From on the email is the default “noreply@blahblahblah.com”. Is there something special you have to do to make those change?

Apologies if this is under the wrong sub forum. Wasn’t sure where exactly this fits.

Hi Victor,

Please see the following threads where the report rule setup has been discussed. There was also a few example setups at least on how to rename the default report. I hope what you are looking for form them.

Renaming PDFs of Instant Invoices | IFS Community

Crystal Reports Customer Order - File Name Apend | IFS Community

Automatic emailing of Customer Invoice PDF | IFS Community

However, unfortunately none of them had exact discussion on changing the sender’s address. 

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