IFS Solutions

29972 Topics

Corc22Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Failed to Report. Please contact your sys admin

‘Failed to retrieve Report’ Hello Community, We’ve having an issue on our test environment, receiving the ‘Failed to retrieve Report’ message (Apps 9 UDP7) when running a CR quick report. Everything fine in IFSL The database has been refreshed from Live a few months ago, but to list the numerous things we have tried with no luck. Checked reports work through Crystal. Can confirm yes Checked credentials of all sys, print, ifssys, ifsapp accounts. Can log in to all Performed a middleware reconfig Report is in the correct <HOME>Layout folder System parameters updated Host where CRWeb is installed Virtual Directory given to CRWeb services Updated logos value Checked Inetpub/wwwroot IFSCRWebSetup XML config files to ensure they are using TNS to correct DB Restarted IIS Restarted ‘All Servers’ bin files Restarted windows services Restarted Extended server Removed anything other than standard views I am using the CR_WEB_INIT\ with correct linking Using IFSPRINT as the user to c

4 years ago

NickPorterSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to Open Debug Console in Apps7?

My brain has apparently stopped working today… can someone remind me what the magic key-press is to open the Debug Console in Apps7 (and prior)? Perhaps I’ll earn an “I’m having a dumb day” badge for this one … :) Nick

4 years ago

jrauhSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field with Enumeration truncates at 30 characters

We have some custom fields that are truncating at 30 characters after they have been selected and saved. The enumeration drop down shows the full text value, but once saved and the screen refreshed it will re-display it showing only the first 30 characters. We are using Apps10 (upd5) on IEE. I’m opening a case with IFS, seeing if anyone else is seeing the same thing or knows about this and if a solution exists.

4 years ago

SPierpointDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error when ordering a Business Reporter report through IFS

When trying to order a Business reporter report through IFS, and then selecting ‘view executed report’, I receive an error due to the ‘file format or file extension is not valid’. Excel is trying to open an .xlsx file when the report contains macros so its saved as .xlsm. We are new to using IFS, therefore I hope there is someone more experienced out there to assist us with this error. I tried to attach the screen shots but it is erroring on this page. Thanks

4 years ago

JurHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Floor Workbench interval based on calendar?

Hi, We are facing the issue where the interval from our Shop Floor Workbench Filters is not looking at the manufacturing calendar. We have for example an interval of -10 days in the past and 3 days in the future. This is causing issues on the Fridays where users are not able to see the planning for Monday and Tuesday. Is there a fix/workaround for this issue?

4 years ago

Tim OliverDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Order split generates UNISS transactions from Parent Shop Order

We have one Shop Order that we have split (from the Shop Order Screen) which has resulted in UNISS transactions occuring, causing us grief with our data. The Shop Order has a status of “Started” and some operation lines are “Partially Reported”. I have other Shop Orders that are in the same state, but which do NOT generate UNISS transactions. Any ideas as to what is causing this? I am hoping it is a specific setting we are unaware of on the Shop Order or Inventory Part but cannot see anything.

4 years ago

KathanDo Gooder (Customer)

asked in Finance (Financials)

Problems with Business Reporting after installation of App10

We upgraded to App10 in December. After he upgrade we found that some of our reports did not work properly. We have a problem with information extracted from Customer Order lines - Business Reporting seems unable to extract the correct quantity and base price from the Customer Order line. Has anyone else had these type of issues?

4 years ago

Anders JanssonSidekick (Customer)

asked in Assets (Asset Management)

Maintenance technician - Aurena

Hi, Anyone implememented Aurena for maintenance technicians on mobile devices? Would be interesting to hear pros and cons. Best Regards Anders

4 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Quick Report (Crystal Report) Parameter Question

After getting my quick report (crystal report) to work by suffixing the views with _A I tried adding parameter(s). Unfortunately, this has provide errors: I have added the parameter IFS_ORDER_NO. So the Crystal Report Select Expert looks like: CUSTOMER_ORDER_A.ORDER_NO is equal to {?IFS_ORDER_NO} However, when running the Quick Report I am not prompted for the parameter value. My idea would be to create a custom menu on the Customer Order that runs the Quick Report and uses the current Customer Order No as the parameter value. Any ideas?

4 years ago

TERKRTISidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Matrix lobby elements

Does anyone try to create a matrix lobby element? Mine are not working, despite using valid data sources. Turning on the debugger, reveals that there’s a sorting in all matrix lobby elements that I create: “order by MAX_PARTICIPANT desc”. That is disregarding the data source used. We’re on IFS10 update 3.

4 years ago

Dhanushki PahathkumbureHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Additional resource function in FSM tasks dispatch

When having an additional resource for a task (task screen > resource tab) how does that alerts the technician he has been added as an additional resource not a main responsible ? Since as it seems currently the task gets displayed to their devices in the to do list and not able to distinguish among main jobs and additional jobs? Also is there a way we could freeze the job for the additional resource until authorized to work on it?.

4 years ago

Sachith BandaraDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Does HR Matrix organization structure extends to Purchase Authorization Rules

I have the HR Matrix organization structure setup as follows. Employee A belongs to Company 101. Employee A is connected to position structure 7000 Employee B belongs to Company 102. Employee B is connected to position structure 6000 Employees in Position 7000 reports to Employees in Position 6000 Supervisor Access setup is in place The Purchase Authorization setup is as follows. Employee B is added as a Purchase Authorizer for company 101. Authorization Routing Template is created connecting both positions 6000 and 7000 PO Authorization Rule is also in place. Scenario When a PO is raised for a site connected to company 101, employee A can authorize the PO without any errors. But employee B get the following error. “The Authorizer/Acknowledger ‘B’ is not assigned to position 6000 in company 101 and she is not a superior authorizer or substitute for any of the persons assigned to position 6000” Question Does HR Matrix organization structure extends to Purchase Authorization Rules

4 years ago

BillHDo Gooder (Customer)

asked in Assets (Asset Management)

Condition based and PM based work orders

Good day, we are using apps 9. I have a question about combining condition based work order and time based work orders. We have engines that require maintenance every so many hours or at a specific time interval. Is there a way to create a PM in the service and maintenance area that would handle that? Thanks in advance

4 years ago

Sachith BandaraDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Is it possible to stop double demand when Supply Code is Shop Order?

Hi, We have a scenario which requires to enter a forecast for a part but want to generate demand/supply for its components as well. We also need to consume the forecast for the parent part. The problem is that the current business process calls for all customer orders to have supply code as Shop Order, therefore we will be generating double demand. This works fine if we change the supply code to Invent Order in the Customer Order. Any idea on how to do this without changing the forecast or the supply code? Thanks!

4 years ago

JoySidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Can you create an Output channel in IFS that will open File Explorer, and allow you to save a file without having to open it in an application (like Excel) first?

I have a user that is trying to export query data from IFS, a large amount of query data, and he just needs the flat file (.csv). His Output channel is exporting the .csv file to Excel and trying to auto-open, and the export is taking a very long time - due to the many rows of data being downloaded to Excel. The user does not need to view this info in Excel, so is there a way to create an Output channel where it will just allow you to save the flat file to a local file folder without having to open in an application first?

4 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Quick Report (Crystal Report) is not displaying any data

I have created a Quick Report (Crystal Report) that has a parameter @OrderNo. Next I created a custom menu on the Customer Order screen that maps the parameter: Source = ORDER_NO Destination: @OrderNo On doing RMB and selecting the custom menu the @OrderNo parameter is displaying the Order No for the Customer Order that was in view at the time which is what I expected. However, when the report is displayed no data is being displayed. If I run the report in Crystal Reports and enter the Order No the report displays data. I have tried selecting View on the Quick Report and entering the Order No in the parameter field and again no data is being displayed. Any ideas? John

4 years ago

khartmannDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Part Production with Customer Approved Deviation

I am curious how/if others have a working process to build/track production of parts with a customer approved deviation.

4 years ago

AnnaGrevsjoDo Gooder (Customer)

asked in Finance (Financials)

Format specific info per institute-ISO20022

When trying to generate an ISO20022 payment file, I get a message saying that format specific info for tempate id i smissing. If I go to Payment Institutes/Payment methods per Institute--right click on ISO20022-- Format specific Info per institute it is blank. What should be in this form? If I create new line , the format ID is filled with ISO20022 but in the FIle Template field; I cannot choose anything. Does anypone have a manual for how to set up ISO20022 properly? This is for a german company, but I will do it for scandinavian companies as well

4 years ago

EqAbAl

asked in Insights (Business Reporter and Analysis Models, EOI)

strange Millennium-like bug in 2020

I was amazed this could still be a thing!https://nypost.com/2020/01/03/city-parking-meters-wont-read-credit-cards-due-to-software-glitch/ The Y2K bug has struck Big Apple drivers — two decades later. Credit cards are being declined at city parking meters across the five boroughs after a software bug took the payment option offline in the New Year, according to the city’s Department of Transportation.

4 years ago

bhaktiutamaSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Any DDMRP Demand Driven MRP implemented ?

Hi, My company is in progress upgrading IFS 7.2 to IFS 10. I want to know about MRP because before we had to create MRP custom from scratch. But now IFS 10 has DDMRP that said to be a hybrid of Pull System (Kanban) and Push System (MRP). Is there any company in here already using IFS Application 10 that implementing Demand Driven MRP? Thank you!

4 years ago

WCarlyleDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

NOTIFY_PR_AUTH_COMPLETED

Using APPS 10, has anyone got NOTIFY_PR_AUTH_COMPLETED working? We are attempting to have the Purchase Requisitioner receive an email when the Purchase Req has been authorized, which this event seems to want to do but we’re having no joy. For Background, we DO have PUR_REQ_LINE_TO_BE_AUTHORIZED working and that sends an email to the Authorizers within the Authorization group. NOTIFY_PR_AUTH_COMPLETED just doesn’t seem to work in the same way.

4 years ago

FraserTDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Creating Users

Is there away to create users from a template or to copy from an existing user?Our current process of creating users is very manual and time consuming, if we could copy a user who does the same role or create templates for each role it would be a lot better. Any help or advise anyone could offer would be greatly appreciated.

4 years ago

Anonymous

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Pictures pasted into yellow notes are not saved

We have problem on production database that pictures pasted into yellow note are not saved in the database. On test database they are saved. I have figured out that yellow notes are saved in TEXT column of type CLOB in the table FND_NOTE_PAGE_TAB. We are using IFS App 9 UPDATE 7. Any suggestions ?

4 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

I have set up a Quick Report to run a Crystal Report and this works fine except that I am being prompted for Login Information each time it is run. e.g. if the Crystal Report is accessing the CUSTOMER_ORDER_TAB I receive the following: Login Information for CUSTOMER_ORDER_TAB is requested prompting me to enter: Login: Password: DB Instance: Schema Owner: Can anyone please advise what I am missing.

4 years ago

Steve WintersgillDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

'Refresh' list of views?

I have created a Custom Logical Unit in order to create a custom page. One of these fields has been setup as a referenced persistent field reading from SHOP_MATERIAL_ALLOC_CFV. There were a couple of custom fields in this view that have since been removed. When I try to bring up a list of values on the reference field I get an ‘invalid identifier’ error on one of the removed fields. Is there a way to ‘refresh’ or re-publish the list of views so the removed fields are excluded?

4 years ago

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