We are implementing the Incident Reporting module and will be attaching work orders to incidents. I have added the IncidentObjectConnection^ string to the WorkOrder LU in the Object Connections list and am able select work orders from the Connected To tab in the Incident screen. However when I right click on the work order on the Connected To tab I am not seeing the Object Details… option on the pop-up menu to jump to the work order screen, any suggestions on what may be causing this?
While running a trial of the incident module in our RACE environment this functionality worked as expected, we just can’t seem to get the Object Details piece to work in our test environment.
Best answer by Thushitha Chandrasiri
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