Question

Issue on matching invoices on PO receipt from Work Task

  • 15 March 2024
  • 2 replies
  • 29 views

Userlevel 5
Badge +13

Hi IFS network,

I have an issue at a customer who is not able to match a supplier invoice against a PO which is created from a Work Task. The Work Task is in status finished, now it is not possible anymore to match the invoice against the PO receipt (only when you reopen teh work task it is possible again). 

I see that from UPD16 there is a fix deployed, see 

 

This fix was related to invoices without a PO reference. I think it should be possible to match an invoice with a PO Receipt, even when the connectexd Work Task is in status finished. Normally the person who is responsible for the status of work tasks is not the same as the person who is booking the invocies. The invoice will come weeks later than the work is executed, so this is really a timing issue.

Please advice on this issue 

@Thommy and @Nethmini Kosvinna 


2 replies

Userlevel 5
Badge +12

Hi Robert,

You are correct, the fix should be related to invoices without a PO reference.

It should be possible to match an invoice with a PO Receipt even though the Work Task is Finished.

If that isn’t possible please raise a support issue on that so it can be looked at.

Userlevel 5
Badge +13

Thanks @Thommy , I will create a case for this issue. When I have an answer, I will update this tpoic.

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