Question

Start Occurrence in Recurring Services


Userlevel 1
Badge +6

Hi,

I have a question regarding Recurring Service Program:

Start Occurrence takes into account the valid from on the service scope line or the one in the RSP header? How is it calculated? I read the documentation but it is not very clear to me

Thank you in advance.

BR,

Miruna


2 replies

Userlevel 7
Badge +19

Hi Miruna, have a look at IFS Cloud - Next-Generation Service Management demystified (23R2) | IFS Community, there is a chapter ton RSPs.

Start Occurrence defines the first occurrence for which Generable will be set to true. When setting Start Occurrence=2 then the month July is excluded and the service will start in August.

Userlevel 1
Badge +6

Hi @Alexander Heinze and thank you for your quick reply.🙏

Yes, I agree with you but in this case, something is wrong because if i check the schedule, first occurence is in July even if i put Start Occurence=2..

Thank you,

Miruna

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