Hi Team,
I am having one doubt about customer invoice, in one customer order user didn’t add any document text or note but in final invoice we are getting the address text, can you please confirm why it is coming.
Regards,
Patan M
Userlevel 6
+13
Is there a Custom field in the invoice document/report?
Linda
I don’t know , can you pls confirm me where can check whether Custom field ?
Userlevel 6
+13
I’d ask your IFS Support team. They will know who created your invoice “document”. You may be using the standard IFS Report Designer version of the invoice or a version using Crystal Reports … or something else.
Linda
I am from IFS support team, can pls explain me why it occurred. I have checked in customer invoice and there no document added. can you pls explain You may be using the standard IFS Report Designer version of the invoice or a version using Crystal Reports … or something else.
Userlevel 6
+13
When I say ‘document’ I don’t mean ‘Document Text’ I mean the printout/pdf that you call “customer invoice”.
This can be generated using the standard IFS tool called “Report Designer”. However, you don’t have to use this one. We use Crystal Reports to generate ours, for example. There may be others.
I was suggesting you find whoever in your organisation knows what tool you are using to generate the invoice ‘printout’ then you can interrogate what fields sit in that source report/document/invoice.
Linda
Userlevel 6
+15
You would need to at least open the xml file from Reports Archive and search for the text to see in which field it’s fetched.
I went to Reports Archive and search and i took the invoice which i told you, but in that screen i can only getting the PDF copy not XML file, pls suggest me.
Userlevel 6
+15
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.