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Where can i find Executed by 'Signature' in MWO Report-In page on Aurena client

  • 13 March 2023
  • 5 replies
  • 68 views

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  • Sidekick (Customer)
  • 47 replies

Hi all, 

Would you kindly advise in which IFS Aurena page display the below Mobile User ‘Executed Signature’ entries made in the Report In page of the MWO App? Many thanks.

 

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Best answer by navod 13 March 2023, 12:29

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Hi @ISD ,

Please follow the below steps

  1. Navigate to Workflow Configuration page and see the ‘Actions’
  1. There is an action as Engineer Signature and you need to enable it.
  2. You may see another step in the Report In Assistant with Executed Signature.

In order to see the Signatures given from Mobile

  1. Navigate to the Work Task
  2. Click on ‘Task Signature’ command

Best Regards,

Navod Janitha

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In Work Task screen there is Task Signature button that takes you to Work Task Signature. The button shows only if there are any signatures added to the Task.

 

Userlevel 1
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Hi @navod many thanks for the quick advice. It really helped me. Would you kindly advise to view the Signature (which was entered from the MWO App), in Aurena client side, do we have to naviagte to ‘Report In Assistant’ page? Thanks.

Userlevel 1
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Hi @ISD ,

 

As Robert mentioned, you can see it in the Work Task page. Navigate to the Task Signature and it will show all the Customer and Executed Signatures.

Userlevel 1
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Hello @Robert and @navod Many thanks for your kind clarifications. Yes exactly and i could see the signature now. It was really a great support from you guys. Thank you so much. 🙂

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