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Hi everyone,

I am testing the Service Management in Cloud (R24.1.5) and I have created notes to see in MWO. However, although they are apparently syncronised to mobile, they are not displayed in MWO.

 

I am able to see the Service Notes per Task but not the service notes for the whole Request.

Any idea?

Thanks in advance.

Regards,

Irene

This was improved in 24.2:

 

See IFS Cloud - MWO Service demystified (24R2) | IFS Community.

Thank you very much Alexander!!! This is very helpful 😊

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