Question

MWO - Getting Value Cert error while installing

  • 23 June 2022
  • 7 replies
  • 67 views

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We are installing Touch apps and getting error - value cannot be null. Parameter name : cert

error attached,

can some one help on the same.

ANy urgent help is welcome

Regads

Pankaj


7 replies

Userlevel 6
Badge +14

Looks like IFS Touch Apps Server Certificate is missing in the store.

Since it’s updating an existing TAS it’s not created again by the installer.

Easiest work around I can think of is to create a self signed certificate and add it to computer store

Cheers

James

Userlevel 1
Badge +5

Looks like IFS Touch Apps Server Certificate is missing in the store.

Since it’s updating an existing TAS it’s not created again by the installer.

Easiest work around I can think of is to create a self signed certificate and add it to computer store

Cheers

James

Having the same issue. The documentation says a self signed cert is not acceptable. Does the certificate have to have a particular name or location to work? 

Userlevel 6
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It needs to be fully trusted to work

Cheers

James

Userlevel 1
Badge +5

It needs to be fully trusted to work

Cheers

James

Does it need to have  a certain name or store? How will IFS know which to use?

Userlevel 6
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I believe it is

Certificate Name = IFS TouchApps Server Certificate

Location: Trusted Root Certification Authorities/Certificates

Cheers

James

Userlevel 1
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That was it! I created a self signed certificate and the installation proceeded past that point.

Ran into a new issue

 

Upgrading database.
Upgrade complete.
Getting Deploy User Name.
Getting Runtime User Name.
Granting Access to user 'TASRUNTIME'.
Creating Synonyms for 'IFSTAS' tables.
Updating Service Order
Updating Service Instance ifstouch.
Exception:Failed to SubmitChanges
InnerException:ORA-12899: value too large for column "IFSTAS"."SERVICE_INSTANCE_TAB"."IFS_PASSWORD" (actual: 344, maximum: 255)
 

The password is not too long so no idea what this is saying 

Userlevel 6
Badge +14

Could be that raising a support case is the way to go to resolve this.

 

There could also be some miscommunication here. The certificate should be automatically created by the Touch Apps Server installer. 

It could be that you need to delete the manually created certificate and run the installer with Administrator privilages.

Cheers

James

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