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How to dispatch WO to mobile?

  • 30 November 2023
  • 4 replies
  • 33 views

Userlevel 7
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  • Hero (Customer)
  • 553 replies

Community,

 

We are on APP10/UPD9. We are testing MWO. 

As we remember in APP9, on Prepare Work Order screen, you have the RMB function to dispath the current work order to mobile, but current in our screen, we cannot find this option anywhere.

any idea?

Thank you.

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Best answer by James Ashmore 30 November 2023, 15:27

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4 replies

Userlevel 6
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As James pointed out, check out the individual task. You send a task (assignment) to MWO, not the work order itself.

Userlevel 7
Badge +16

@James Ashmore Thank you.

@Alexander Heinze Thank you. It’s on window Prepare Work Order.

Userlevel 6
Badge +18

 

On what page do you miss that button - Work Order or Work Task?

Userlevel 6
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You need to do this from the Work Task in Apps 10. See the business process “Plan and Prepare Mobile Work”:

 

Cheers

James

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