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How to clear Mobile Logs

  • 13 February 2023
  • 6 replies
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Userlevel 4
Badge +11

Is it possible to remove enteries from the Mobile Log?

 

Our Log Table is growing and sits around 800 logs. We have resolved / accepted / fixed the errors but there doesn’t appear to be a way to remove them? 

It makes it difficult to see what are new errors and what hasn’t been resolved/investigated by the Team?

 

Thanks, 

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Best answer by anmise 13 February 2023, 10:15

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6 replies

Userlevel 6
Badge +16

There are clean-up routines that run as schedule tasks to clear up the mobile logs and queues. You can set a parameter in the schedule task to clear up based on number of previous days.

Cheers

James

Userlevel 7

You can setup scheduled tasks to clean up logs. You’ll find them in “New Database Task Schedule” under component “FNDMOB”.

 

Userlevel 4
Badge +11

Thank you both :-)

Userlevel 6
Badge +14

FYI : No manual setup needed and task is already exist and it runs daily at midnight and clear logs older than 100 days by default. You only need manual adjustments to this task to make different NO OF DAYS than the default 100. 

Userlevel 4
Badge +11

Thank you @kathlk.

 

We always get a Warning in the Log saying ‘Sending Push Notification: Skipped as No Push Enabled App device found!”

 

How do we stop this from happening? It is for every user multiple times a day, what Task triggers this push notification? Would be nice to switch it off from happening if possible.

 

Thanks 

Userlevel 6
Badge +14

Hi,

This means you have installed app devices which does not enable push notifications. You can check the list from the page ‘Installed App/Devices’ and filter by ‘Push Enabled’ column and take Active rows. This will be log as a warning because without push notification your device will not get push and batch data immediately. Device will wait for next server access either via sync poll or when new transaction to pull data. 

Push enable flag is controlee by the client device. 

Regards

Kapila

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