Solved

Connect objects to mobile user in Aurena Native Apps



Show first post

30 replies

Userlevel 7

mWO and Maintenance Engineer app are two different things. For mWO you need to tick the 'Sync all objects' on the TAS or setup Object Synchronisation in basic data. For Maintenance Engineer App (Aurena Native) you need to use group push. 

Userlevel 4
Badge +10

Hi anmise, tks 4 that..I found it..but let me explain one thing.

I did that for one customer and did not work. (No MWO installed)

 

I did that for other two customers and worked. the only difference is on TAS, there is the mwo installed and the check “sync all objects” marked.

Others customer that worked:

I think the mwo app is not linked to  MaintEngApp right?

Do you know something about it, if it’s a bug or really depends on doing that?

Tks a lot

Userlevel 7

Hi,

How do I connect a site to Group push user?

I found this screen in touch app config, but it’s not possible to change anything.

it has one line “user_allowed_site_tab”

Tks

  1. Go to Solution Manager\Security\Users and find IFSMAINTENGAPP / IFSSERVICEENGAPP depending on which one you are using.
  2. Grant sites/companies the same way you would any other user.

Please keep these users inactive!

Userlevel 4
Badge +10

Hi,

How do I connect a site to Group push user?

I found this screen in touch app config, but it’s not possible to change anything.

it has one line “user_allowed_site_tab”

Tks

Userlevel 6
Badge +12
  1. Connect site to Group push user (IFSMAINTENGAPP / IFSSERVICEENGAPP) for each app
  2. Connect that site to mobile user
  3. Initialize the device
  4. All objects in the site will transfer to mobile

Please note that you have to connect site to app-user before connect it to mobile user

Reply