Hello All,I am experiencing the following issue:Database Task Schedule has been created using method MOBILE_WORK_ORDER_UTIL_API.TRANSFER_WORK_ASSIGN_TO_MOBILE. Only change made to the standard parameters is TRANSFER_WINDOW_ = 1 Work Task is received in MWO and statuses are then updated in MWO. The statuses reflect correctly in PSO until “Travelling”. Thereafter PSO statuses do not change. Dispatch Console reflects all status correctly from MWO.If I manually click on “Transfer to Mobile” in the Work Task, PSO is updated correctly with all statuses past “Travelling”. Is there something missing in my config or is there an issue with this Method? Is there another way of automating Transfer to Mobile?Environment Details:IFS Cloud 21R2 PSO 6 Update 9Thank you for the help….
Hello All, I would like to get some information on the Alliance Contact Centre. I am not certain if this is a core server license or an error on the customer BoM. Any information on this would be appreciated.Thank you.
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