Hi,Is it possible to un-allocate a customer receipt in IFS? A customer has settled several invoices for the same value and we have cleared an invoice that they haven’t paid, and have one outstanding that they have settled. To make sure the account is accurate we want to un-allocate the payment and match it to the correct invoices.ThanksChris
Hi,I’m trying to tick the ‘Tax Account’ box in Accounting Rules > Code String > Accounts but I’m getting the following error:“You cannot modify or delete if the account is used in the wait table or in the general ledger”Does this mean that as some values have been posted to this account for our opening balances, that this now cannot be made to a tax code?Thanks
Hi,I’m very new to the IFS system and can’t seem to find a way to allocate a customer payment to multiple invoice without selecting individual invoices one at a time.Is there a way to select multiple invoices for one payment please? the only way we can see to do this at the moment is to select one invoice at a time in the matching transactions section.ThanksChris
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