Why there is no old / closed cases in New Service Center?
Hi all,We have problem with invoiced Customer order. The order is work order connected and type SEO. Work Order lines are transferred to CO and invoiced. Cost type is Material. Normally we credit this kind of cases in Transfer of Work Order Lines to Customer Order -window. By right mouse click in the material row usually appears option to Credit invoiced line. With this order there is no the option. I have added the print screens about the problem and below it how it usually looks like. Does anyone have the same problem and how you have solved the case?
Our account changed from ledger/tax account to manual bookings account. Now it’s not possible to change setting in IFS or book with M voucher. I tried to remove marks from Ledger Account and Tax Account, but when saving I received the message below:
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