Lunch & Learn: IFS Cloud - New Customer EnablementQuestion:I have requested access to my IFS cloud credentials. I have received the links (for PROD/UAT and CFG) but when I try logging in, it says Invalid Username or Password. Can someone help me out with this please? Thanks.@Frederic Arquetout, please register a case and report your issue in the Service Center: https://support.ifs.com/csm (Select Report an Issue)Kind regards, Anica Tannevi IFS
Lunch & Learn question: “Roughly how much downtime would we expect for applying a service update/release?”@Jody Murray, please refer to the IFS Community link below: Kind regards, Anica Tannevi CSEM
Lunch & Learn question raised by @Clive Godman, “I get the access to Build-place and the purpose but how is access to Use-place provided?” Use Place User Accounts – It is required that the users who will work in your IFS Cloud solution have Use place user accounts. Your IFS system Administrator can create these, and you are not dependent on IFS here. Details on setting up these users are covered in docs.ifs.com here If you have questions about accessing the Use Place environments, then there is some pertinent detail here: https://docs.ifs.com/techdocs/22r2/020_lifecycle/020_getting_started/If you have opted for a Remote deployment, then you will need to complete the installation of IFS Cloud first as detailed in the guide here:https://docs.ifs.com/techdocs/22r2/070_remote_deploy/Kind regards, Anica Tannevi CSEM
Lunch & Learn question by @Jamie Lovesey:When the update is applied and last for 23mths, is there any additonal costs or license cost uplift for the next release or is this part of the annual platinum support”?
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