Dear All, we got a prepayment from the customer. We connected this prepayment to a customer’s order and issued a Prepayment Based Debit Invoice (PREPAYDEB). The customer resigned and we have to make a correction invoice now. The problem is that it is not possible to issue a “correction invoice” for the Prepayment Based Debit Invoice (PREPAYDEB) which we have issued. When we right click on the header of the invoice, the option of making a correction invoice is grayed out.It is only possible to issue a credit invoice which is unfortunately not an option.Does anyone know how to handle this? (How to make an option of invoice correction available)Thanks for your help.
Dear All, for one of the bigger projects our company agreed with a customer a partial advance payment which should be settled the following way:from each invoice issued for delivered goods 70% of the invoice value should be settled with the advance payment which the customer transfered at the beginning of the contract (1 big transfer) and 30% should be paid within 30 days after the invoice date (all the invoices should be issued this way till the whole amount of the advance payment is settled). As we received the payment from our customer we issued a prepayment based invoice connected to the customer’s order.Now when we issue an invoice for delivered goods, IFS automatically generates an invoice which is 100% settled with the prepayment.We have no option to delete the invoice line with prepayment settlement (a pop-up with information “invoice lines for a debit invoice cannot be removed”), neither an option to modify the value in this line (so only smaller value would be settled with th
Hello there,we conduct contracts with continuous shipments lasting more than a month period. We issue invoices for our customers covering multiple shipments of goods (within one customer order). This is perfectly fine for us as long as the month doesn’t change. At the break of the month we would like IFS to stop cummulating shipments into one invoice (so the shipments from month x would belong to invoice x, and shipments from month y would belong to a new invoice). Now if we don’t manage to prepare an invoice at the very break of the month, we get a mix of shipments from 2 months on one invoice.Does anyone have an idea how to solve this?
Hi there,we have recenly introduced IFS in our company.There is a need from the side of our financial services to match delivery notes with corresponding invoices (question: dear IFS, I have a delivery note number XYZ, please tell me with which invoice number has it been incoiced :) ). Do you have any idea how to match them?
Hi there, do you possibly know where in the IFS app can I change the bank account which will be printed in the invoice for the customer? I know I can define different cash accounts for the customer, but where do I choose the one I would like to use in the invoice (if different than the default for certain customer)?
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