Hi,A company has a site (101) located in Sweden and the application server timezone is also in Sweden. Now if a technician from that site 101 needs to travel to another country to work on a work task (like Sri Lanka), when they report an expense and use the current mobile time in Sri Lanka which is 4 and half hours ahead, you will get a failed transaction that the transaction time cannot be a future date.We cannot set the time offset for that site as there are employees working in that site. One solution is to not change the timezone of your mobile device, however are there other solutions functionally that someone can take to avoid this problem? Or is keeping the timezone on your mobile device the same as Sweden’s timezone the only option here?Another example would be if there is a site located in the U.S and they travel to other states for their work tasks which have different timezones. They will face this issue as well. Appreciate any help I can get.
Hello All,A customer in IFS Cloud 21R2 has an object connection transformation that connects the media and documents from equipment objects to the work task level as below: They have setup this correctly as when they create a work order and add an object, if we go to the task, we can see the images and documents of the object in Aurena. This means the object connection transformation works fine.However in the mobile, in My Work they do not see these attachments. This should be because in the mobile application we are dealing with JtExecutionInstance not JtTask.I understand that this was a limitation in Apps 10. Is it still the same for IFS Cloud? Are there any workarounds for this?Should we create object connection transformation for JtExecutionInstance as well?Thanks and Best Regards,Ibrahim
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