Topics started by Ragaventhan Sathananda

4 Topics

Ragaventhan Sathananda
Superhero (Partner)
Ragaventhan SathanandaSuperhero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Database session has been expired. Please restart client application for Apps8

Customer is using IFS 8 SP1+ with 2 managed server with an external load balancer.Customer is getting error in random timing “Database session has been expired. Please restart client application” on many screens.Customer is configured with Dedicated session timeout is 7200, Ideal time parameter of Oracle profile is set to unlimited. Tried reconfiguring and restarting the application server and database. By passing load balancer also we get the same issue. Database is running on RAC.Does anyone came  across same issue or to identify the issue where else we can check for this timeout parameter apart from above mentioned.Answer on the below post didn't help my situation:There is no specific error in the Application and database logs. 

13
Pulasithi Peiris
Do Gooder (Employee)
2 years ago
Ragaventhan Sathananda
Superhero (Partner)
Ragaventhan SathanandaSuperhero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Problem with Dictionary Cache

When running Refresh Cache the Cache Type “Dictionary” does not appear to be working entirely correctly. An example; I checked all Cache Types except Dictionary Cache at 08:09 11/08/2021, then checked Cache Type Dictionary at 08:29 on 11/08/2021 and it began running and this popped up, so I left it runningAt 11:40 the same screen as above was running, I cancelled the session and then back in the Refresh cache screen this is the view… Dictionary cache refresh is running more than 3 hours and keep running is the problem for the customer and they are on Apps10. Please share any thoughts on resolving this problem.

2
Ragaventhan Sathananda
Superhero (Partner)
2 years ago
Ragaventhan Sathananda
Superhero (Partner)
Ragaventhan SathanandaSuperhero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there any possibility to set upper size limit for attached documents?

I tried to do it with Event Action on EDM_FILE_STORAGE_TAB but without success

3
Mathias Dahl
Superhero (Employee)
4 years ago
Ragaventhan Sathananda
Superhero (Partner)
Ragaventhan SathanandaSuperhero (Partner)
asked in Service (Touch Apps, MWO, MRO)

Customization on IFSAPP10

The customer has moved from Apps8 to Apps10 recently and they use SSO for logging in. They have a request to reduce number mouse clicks for logging in. He states as below, First click on the click once link  Second click to download and Run Third click to select the account to log in But if they have a shortcut to the Application, then it is working a bit weirdly. So they are asking if they can optimize the number of mouse clicks before logging in. Is it a possible task?   In Apps10 doesnt it have the 2.0 and IsolatedStorage cache in the machine? I tried internally it always ask to download the Application.

2
Kasun Balasooriya
Superhero (Employee)
4 years ago

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