Hi,I need to unpick an order line that was marked as picked in error. The rest of the order lines are invoiced/closed but this one still shows as picked and I need to cancel it. What is the process for this please?Thanks
Hi,Help needed please! I have raised a credit note for a customer and wanted to charge them an uplift fee. Instead of it taking the fee off the credit note it has given it to them on top of the credit. I now know that I have to put a minus figure in the charges in order to take it from the customer.I obviously need to correct this so what is the procedure for cancelling a credit note and re-raising it correctly? Thanks
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