Hi, we’re running on-prem Assyst 10sp7 and I need to run some stats against change, request and incident numbers and resolution times.I’ve tried using the reporting section but not getting the level of detail I need from the reports available to me. I thought I would just download the raw data into excel and create some pivot tables but the event search seems to be limited to 4000 records. Is there another way I can create these reports or get the raw data out?ThanksMatt
Hi, I’m looking for a data sheet that will help us build a business case for upgrading from Assyst 10 sp7.5 to Assyst 11.6.I can see in the Wiki there are release notes but I need a high level summary of the new features so we can align our requirements.
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