I am looking for where and how I might be able to analyze a customers payment performance. Specifically, I am looking for ratio’s on prior their prior payment performance. In Customer Credit Analysis the Customer DSO and ART ratios show zero unless the customer has an open balance in A/R.So if a customer has no A/R then there are no payment performance ratios available. Which means “inactive” customers or current customers with no A/R can’t be reviewed.Any suggestions?
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