We are using Incoming Customer Order Messages for receiving Customer Orders from External Customers. We need to have texts received from Customer that should be printed in Order Confirmation line, Delivery Note line and Customer Invoice line. Such as customers project numbers and other references. There is an option to Receive Line notes, but they are not printed anywhere. So basically, we should be able to receive Document Texts with some default Output Types. Is there any solution for this? I cannot see any option to receive anything that would be printed on documents via Incoming Order Message. WE have IFS App10 Upd15
We are adding weight or volume based charges automatically on Customer orders when new customer order line is created. There is charge type and charge price per liter or kg defined in Sales Charge Type. Charge price in Sales Charge type is always defined in Site base currency. We have customers that are ordering in different currencies. For those we have agreed fixed charge prices per kg or liter in the currency customer is using. How can we defined those other currency charge prices. In standard solution it is always doing charge price conversion from base currency to order currency with daily exchange rate. In this case that order currency charge price is not fixed. It is changing every day.
When you have setting to send Delivery Note or Shipment Delivery Note automatically by e-mail to customers it will take e-mail address (addresses) from the Customer Contact defined to Document address for the customer order. I think this logic is wrong. For delivery related documents it should take e-mail address from the Delivery address. I created a case for the request and I got reply:“All documents on the customer order, purchase order, sales quotation etc are always emailed to the Supplier/Customer Contact"s email address connected to the document address. This has been the functionality in the core application for many years and will not be changed based on a single customer"s request. If the customer sees this as a valid functionality please enter a request in IFS Community so that it can be considered for future releases based on how many customers request for the same functionality.”As said I think this is wrong logic. It is common to have customers with several delivery addr
We have a strong request from Poland to be able to have Customer Orders placed in currency EUR so that prices are fetched from Agreements in EUR. But Customer Invoice should be in local base currency PLN. Exchange rate should be delivery date for materials. This is something similar that is there for Russian Localization but functionality is also needed in Poland.Is there any solution for that.
I have created one Document phrase with two languages (English and German). When I try to connect the phrase to Sales part I cannot connect Phrase ID, only actual translation of the phrase. So when Invoice is printed and Document Text is added there it will only add translation attached to sales part. SO it will actually not add document text based on Customers Language on the invoice layout as it should.How can I get Document Text Phrase translations working for Sales part.We have IFS10 Upd10Jarkko Seppälä
Is there a way to receive Customer Agreement ID in Incoming Customer Order message from external customer. In client you can enter Customer Agreement manually and use Customer Agreements that are excluded from automatic pricing. But it seems to me that you cannot do that when you receive Customer Order with message. So you can only use automatic pricing there even if customer is aware of those Agreement ID:s and is able to send those when placing order.
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