Hello Experts,Could you please assist me with a concern related to the FSM mobile app?A customer has reported that some users need to reactivate their mobile device, and I have attached a screenshot for reference. I have been advised to delete the mobile record from the PERSON_MOBILE table as a workaround. However, I would like to understand when and how this is happening, and if there is an alternative solution to allow the affected users to access the app without deleting the record from the PERSON_MOBILE table. Would appreciate any assistance you can provide.Thank you and Best Regards,Aathi
Hi Experts, Can anyone please advise me on the following queries?1. Kindly provide the version individually for Oracle database and Oracle Client compatibility wih IFS v6u192. Is Oracle DB v19c compatible with Oracle client v12?3. Kindly share the performance benchmarking and parameters to check to identify the performance of the application? Is there any tool used for benchmarking? Best Regards,Aathiththan
Hi Experts, Every 10 minutes a set of exceptions is being logged in the Server Log. This is happening in both Prod and Test environment and not in conjunction with any of our scheduled processes.No test plan for this, exceptions are being thrown every 10 minutes in all the client environments.No impact to any of the users as well because of this exceptions as well.We couldn’t find the root cause for this exceptions. A snippet of server log retrieved with maximum levels is given below,Timestamp: 2022-03-24T09:46:23.5209896-04:00Message: Exception Message : The following system level exception was generated by the application: There is no row at position 0.Contact your system administrator for assistance. The server log or event log may contain more details about the error.Source : Not AvailableTarget Site : Not AvailableHelp Link : Not AvailableInner exception message : There is no row at position 0.Inner exception source : System.DataInner exception target site : GetNodeByIndexStack Tr
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