Hi Experts, Cash transactions prior to a specific date are not visible in automatic transaction matching screen. Those transactions are already matched. But those transactions should be visible once the ‘exclude matched’ check box unticked. I checked in back-end. Transactions are available in back end. This issue was in Apps9 and Recently customer moved to IFS cloud. The same issue exists as it is in cloud also. ** This issue exists for all cash accounts they are using. Can someone help to resolve this issue? Thanks, in advanced!
Hi Experts, I need your assistance to resolve below issue. Cash Transactions are not visible for a cash account in automatic transactions matching window. I checked below points. Unticked the ‘Exclude matched’ check box to whether transactions are already matched. No transactions were matched before. Got related GL accounts from PP1 posting control and checked in GL voucher row analysis. Transactions are available for related period. Checked the related mix payment transaction and noticed nothing is unusual. Then checked in 'Bank statement reconciled transaction analysis' window. No transaction reconciled for related month in related cash account. I checked ‘Cash Transaction Analysis’ window and transaction were visible. Further, I checked from the Back-end also. Transactions are visible in back-end. Checked in Manual transaction matching window and figured out that related transactions were manually matched. Then, unticked the manual transaction check box and saved the record.
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