Hi @Heshani Vidanapathirana Thanks for your help.
Yes, The vouchers already transferred to the GL and the invoice status is Posted AUTH
Hi @Heshani Vidanapathirana Got it. But here my question is we have already some Balance(Vouchers) in account 3110,So how do we transfer that?
Hi @Heshani Vidanapathirana Thanks for your reply
@EntLihinP -Thank you
Thank you for your help ChristianJ
Hi Thomas, You are brilliant Thanks for your support my issue got resolved. Regards,Nagarjuna
Hi Thomas, Thanks for your reply, This invoice was created through Customer order and Order type is rental process Help me Plz.
Hi @Nagarjuna , If it’s a Preliminary Customer Order Debit Invoice, in App8, there’s no right click option to cancel a preliminary Customer Order Debit Invoice. An RMA and subsequent credit invoice would need to be created in order to offset the customer order debit invoice. The only customer order invoice where the right click option "Cancel Invoice" is active is in the Customer Credit Invoice that is created directly from a Customer Order debit invoice. If it’s a Preliminary Instant Invoice, you have the option to delete the invoice. If it’s a Preliminary Manual Customer Invoice, you can right click and Cancel Invoice. Hope the above explanation is clear :) Thanks and Best Regards Madusha Hi Madusha, Thanks for your reply We don’t have cancel option and credit invoice option
@Nagarjuna May I know the customer invoice type? Is it a customer order invoice/ Manual Customer Invoice? or Instant Invoice? If It is a manual customer invoice, there is a RMB option called “Cancel Invoice” Best regards Heshani Its a customer order debit invoice
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