Hi @GAUTHIERM I have experienced and tested the same issue in FSM U12 and U13 as well.When a location update is received for a person, if the person is a PSO resource, then the location update is sent to the PSO. While sending GPS data to PSO, if a response is not received from the PSO side, a communication timeout occurs, and it exits the thread. Whereas it should not exit the thread.However, the above issue has been recognized and corrected in FSM 6U14. As per the explanation from PSO RnD team, the correction has been made not through a direct code change, but via a generalized framework enhancement. Kind Regards,Aaqil
Hi @TatKhandM,Hope you would find the below post useful, addressing the same issue,Regards,Aaqil
Hi @TatKhandM,Did you perform any recent version upgrades? or is it occurring after a new installation? Regards,Aaqil
Hi @SanjeewaJ Yes, I installed UPD 14 to my local machine. The issue I encountered was on the power shell command. In my case it was not a fresh installation, but an upgrade from UPD 13. There was no issue in Mobile service.I’m afraid whether you need to create a new database for FSM, which should be your last resort. But before that you could try deleting the existing login and create a new one. Map the FSMDB to the new login. Then provide those details for installation. As u said it is likely to be an issue with FSM-DB upgrade. Br, Aaqil
@SanjeewaJAdding to the above,I would suggest in checking with FSM-DB mappings and then a SQL server restart before the DB upgrade.Br, Aaqil
Hi @SanjeewaJ ,Are you moving with a completely new installation? Or is it an upgrade?Because such an issue is encountered if a new database is forced to be installed when there is already an existing database in place. Thanks and Br,Aaqil
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