Hi @Lee Pinchbeck ,I am facing sync issue in task_ext table. In my task_ext table there is a field called “technology”. I checked on the force select check box in task_ext custom metadata and in task sync I added the attribute like task.technology. It is not syncing properly. Below observation I foundIf I change anything from the screen from smart client for the technology field it is not syncing to mobile. If I am changing anything from the task table from screen lets say description or priority. I can see task table details is updating as well as the technology field of task_ext and can see in Mobile.Here the objective is to sync the data to mobile immediately after the changes in task_ext instead of after task changes. Could you please help me on this?
Hi @Atheeq Maharoof Thanks for your response.Your suggestion is fine and I can write the custom sync rule. But it should be the out of box feature in FSM. It was already there earlier and now only I can’t see this. Is this a bug from FSM side?Could you please suggest? Can we raise a ticket on this?
Hi Atheeq,Thanks for your response. Here the problem is there is no link between part usage and stock serial id. When I am trying to fetch the serial id from the part usage serial I am getting no serial id which is creating problem. Can you suggest how to fetch a serial id which is already used on part usage table.Part usage and part usage serial having pu_id as common which is not present in stock serial id.
Hi @Lee Pinchbeck ,Please help me in this.I have created a new sync rule ‘TASK_CONFORMITY_CHECK’ and made the Delivery method as Real Time. and added the initial query as</hierarchy_select> return_only_requested_attrs=”true” max rows=”50000”><primary_table>TASK_CONFORMITY_CHECK</primary_table><from><table>TASK_CONFORMITY_CHECK</table></from><attrs><attr>TASK_CONFORMITY_CHECK.*</attr></attrs></hierarchy_select> I have not added any ownership and related query. The data are not synced to the mobile in mobile. Once initialized it is synced to mobile. Could you please help me in this what to do to get the real time synced data.
Hi @Kalpani Dissanayake,Thanks for the response.Yes we can transfer the parts once its is received. But here in my case I need to reject the parts which are having faults. So at the time of receiving I need to reject the parts instead of receiving it. Can you tell is there any rejection concept we can implement in mobile receiving screen?
Hi @Mike The FSM TechnoGeek 1. Could you please help how to hide the complete buttom icon in the Summary Screen?2. How can we put a validation to restrict not to complete the task when payment is not done. Can we do it in quick_actionbar_status icon ?
Hi @Lee Pinchbeck ,Thanks for the response.I want ETA of arrival at the sight in one scenario and also want ETA of task being started in another scenario. I a using PSO for dynamic allocation, FSM and Mobile for technician.So how can we store the ETA in task in FSM for both the above scenario?
Hi @Lee Pinchbeck Could you please help me on this?
Hi Lee,I enabled the visibility of request_id in ScheduleRequest screen which is the copy screen of base design and I observed in the sync screen the request_id is going to update as negative. But if I am assigning a positive request_id which is next value of the existing request_id then its working fine. Kind Regards,Rajat
Hi Lee,The issue is with all the users. I am trying to create request from Schedule job. value is generating negative and not updating with next request_id.
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