Thank you, Adam. This makes complete sense. I always thought I was doing to much when cancelling invoices just to re-enter. I’m going to get with payments about cancelling the order and see if it goes out with the next proposal.
Hi Adam and thank you for your reply. To start, my organization has different roles so I do not have any access to the payment portion, just the entering of the invoices. Let me see if I can make this more clear, it is a little confusing. For example, I had a bunch of invoices that paid out on 4/27. For some reason a couple of the invoices did not pay with the others. These are all the same form of payment which is check. The only way I was told that I can fix it is if I pull up the entry and cancel the invoice so I can reenter it. The problem is when I cancel the invoice I get the error “invoice is used in payment order”. If there is an easier way I would love to know what that is. Is there something that I can do without having to cancel and re-enter or is there something that can be done on our payments side? I hope this makes a little more sense.
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