@Thomas Peterson I am trying to automate customer statements and these invoices keep coming up. They are also included in all internal reports used for analysis that are based on status. Was trying to avoid having to manually exclude (hard code invoice numbers)Offset and mixed payment haven’t worked. Not sure how to get around the divisor Zero error. Will recheck customer payment but I think it has been tried in the past. Thanks a lot for your helpRegards
@Thomas Peterson Thank you for your responseIFS has been working fine for all other zero value invoices. Changing them to Paid.Just these six invoices are stuck for some reason from the year 2012, 2013 and 2014.
@Ramessh Kanna No data in Add Investment Progress. (User thinks this must have been done back in January hence transactions appears in the object transactions analysis screen shown above ‘Ext Add Investment’ on object) Do I need to check anything else here? Depreciation Method attributes Base Value Type - ACQ.VAL. Change Base Value - Depreciation Year Add Investment Starting Principle - Beginning of PeriodThank you for your assistance
Hello @Ramessh Kanna I have looked at transaction analysis and accounting transactions. It seems it has posted fine.Although the object transaction date is in the financial year 2021, the Event date is 1st Jan 2022. Status is readyEven now in period 3, there is a difference. Any further thoughts please?Many thanks
Hi @Pawel Dworzynski Thanks Pawel.I am getting the same error on customer offset as well. Any other suggestions to try on this ? This is the detail of the error
Hi Avinash @CapAvinaK Thanks for answering.Getting an error message saying divisor is zero. Any suggestions on working around this? Tried doing it with a penny as well but doesn’t seem to be working.
Hi Nick Regarding tolerances, is it correct that IFS considers only difference in value and does not evaluation the quantity / number of items received when matching and applying tolerance?
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